FAQ

PLUSTrack program is created for fleet operators that provides convenience, saving, effective management and control for fleet operations.

It is a prepaid (debit) toll card with company name and vehicle registration number imprinted on it. Together with the PLUSTrack Reload Terminal, fleet operators can top up the PLUSTrack cards at their ease and convenience without having to incur any reload fees. Furthermore, the toll transaction history can be viewed from the dedicated Touch 'N Go portal while the usage of the Reload Terminal can be accessed by a web-based system provided.

Register your interest via email to b2b.plustrack@plus.com.my. You will need to fill in a registration form and submit the requested documents for processing.

One card per vehicle. However there is no limit to the number of cards per company.

The program is targeted for fleet managers/owners or driver-owners who own Class 2 and/or Class 3 commercial vehicles.

Subscribers will enjoy more efficient day-to-day fleet management, self-serviced transaction tracking, customized corporate branding on PLUSTrack card as well as monitoring toll expenditures for better fleet management.

There are no charges for the membership subscription. However, there is a rental fee for the Reload Terminal if required.

Pakej A
PLUSTrack card = RM 10.00 / card
Reload Terminal Rental = RM 60.00 / month
Reload Terminal Insurance = RM 40.00 / year

Pakej B
PLUSTrack card = RM 10.00 / card. No Reload Terminal.

There is no minimum number of vehicles to apply.

Yes. Subscribers may add number of vehicles under PLUSTrack from time to time.

Yes. PLUSTrack card can be used for toll only

No. PLUSTrack card can be used for toll only

No. PLUSTrack card can be used for toll only.

No. PLUSTrack card can be used for toll only.

Yes. PLUSTrack can be used at all highway network in Peninsular Malaysia.

PLUSTrack card can be reloaded in 2 ways:
1- Using Reload Terminal (for those who rent the terminal)
2- All Touch 'N Go customer service centre, ATMs, Self-Service Kiosks, Petrol Stations and any other authorized points that offer Touch n Go reload

The reload terminal is used to top-up the Touch n Go cards, provided that there is credit inside the reload terminal.

No. The reload terminal does not impose a reload fee for every reload transaction.

The subscriber may view the transactions online via the Touch 'N Go web portal provided.

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